HIV Quality Program Cycle
There are three steps in HIV Quality Program to build and sustain an
HIV-specific quality infrastructure.
1. Program Step I: Develop and Plan a Quality Management Program This step is
devoted to establishing and maintaining a quality management program throughout
the organization.
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Identify leaders and key stakeholders
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Form a quality management committee
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Develop HIV quality management plan
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Strategize to implement the quality plan
2. Program Step II: Facilitate Implementation of HIV Quality Program During
program facilitation, the HIV quality committee helps implement the quality plan
especially
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Establish performance measurement systems.
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Review performance data.
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Establish improvement project teams.
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Support quality improvement
3. Program Step III: Evaluate HIV Quality Management Program
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Evaluate HIV quality program effectiveness.
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Evaluate project team performance.
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Learn and respond to past performance.
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Strategize to sustain the quality program.
Quality Improvement Project Cycle
There are six steps in Quality Improvement Project
Project Step 1: Review, Collect and Analyze Project Data
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Review and collect project data.
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Collect project data.
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Analyze and share results.
Project Step2: Develop A Project Team
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Establish project team dynamics.
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Write an improvement project memo.
Project Step 3: Investigate the Process
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Understand the process.
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Identify underlying causes.
Project Step 4: Plan and Test Change
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Plan-Do-Study-Act (PDSA) cycles.
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Plan for pilot tests.
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Conduct pilot tests.
Project Step 5: Evaluate Results with Key stakeholders
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Summarize improvement project results.
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Evaluate results with HIV quality committee.
Project Step 6: Systematize changes
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Sustain improvements.
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Assess team effectiveness.